Data of the person responsible for the treatment
Visualtis S.L. CIF: B-73475824 Domestic society: C / González Cebrián, 3. Bajo 30002 Murcia (Murcia) E-mail:
Data of the Delegate of Data protection:
Area of ​​application
This Policy will be applicable:
• Those who visit the Visualtis web page, (hereinafter, any reference to it will also be understood including its English version). • Those who voluntarily communicate with Visualtis through email, chat or complete any of the data collection forms published on the Visualtis website. • Those who request information about Visualtis products and services or who request to participate in any of the commercial actions of Visualtis. • To those who formalize a contractual relationship with Visualtis by hiring their products and services. • To those who use any other service present on the website that involves the communication of data to Visualtis or access to data by Visualtis for the provision of its services. • Any others who, directly or indirectly, have given their express consent for their data to be treated by Visualtis for any of the purposes set forth in this Policy.
The use of Visualtis products and services requires the express acceptance of this Policy.
Visualtis warns that, except for the existence of a legally constituted representation, no user and / or client can use the identity of another person and communicate their personal data, so the data provided to Visualtis must be personal data, corresponding to their own identity, adequate, relevant, current, exact and true. In this sense, the user and / or customer will be solely responsible for any direct or indirect damage caused to third parties or Visualtis by the use of data from another person or their own data when they are false, erroneous, not current, inappropriate or not relevant. Likewise, the user and / or client who communicates the personal data of a third party will be responsible for having obtained the corresponding authorization from the interested party, as well as its consequences otherwise.
In the same way, the user and / or client that communicates personal data to Visualtis declares to be of legal age, in accordance with the provisions of Spanish legislation, abstaining in the opposite case from providing data to Visualtis. Any information provided about a minor will require the consent or prior authorization of their parents, guardians or legal representatives, who will be held responsible for the data provided by the minors under their care.
This Policy will be of subsidiary application with respect to those other conditions that on personal data protection are established with special character and are communicated, without limitation, through the registration forms, contracts and / or conditions of the particular services, being for This Policy is complementary to those mentioned in what is not expressly provided in them.

Purposes of the collection and processing of personal data
Visualtis, in its condition of being responsible for the treatment, informs users of the existence of various treatments and files in which the personal data communicated to Visualtis is collected and stored.
The purposes of said collection and processing of personal data are the following:
• In relation to the “cookies” that Visualtis uses in the navigation through its website (, they are stored in the user’s terminal equipment (computer or mobile device) and collect information at the visit these web pages, in order to improve the usability of the same, know the habits or browsing needs of users to be able to adapt to them, as well as obtain information for statistical purposes. In the case of those users who are already Visualtis customers, the information collected with the cookies will also be used to identify them when accessing the different tools that Visualtis places at their disposal for the management of the services. In any case, users can configure their browser, so that it disables or blocks the reception of all or some of the cookies. The fact of not wishing to receive these cookies, does not constitute an impediment to be able to access the information of the Visualtis websites although the use of some services may be limited. If once consent has been granted for the reception of cookies, it is desired to remove this one, those stored in the user’s equipment should be eliminated, through the options of the different browsers. All the information about the cookies used by Visualtis, is found published in its Cookies Policy, available for consultation at
• In the case of sending an email to Visualtis or a communication of personal data through any other means, such as a contact form, the purpose of the collection and processing of such data by Visualtis is the attention to inquiries and requests for information about Visualtis products and services.
• In the case of sending an email to Visualtis related to their job offers, said data will be processed to participate in the personnel selection procedures.
• In the case of Visualtis forms that interested parties complete to participate in any of the commercial actions of Visualtis, the purpose will be to enable such participation, as well as sending commercial and advertising communications about Visualtis services, except that the interested expressly express their opposition at the same moment of the collection of their data. Notwithstanding the foregoing, the interested party may modify his decision at any time, as many times as he wishes, through the means provided by Visualtis for that purpose.
• In the contracting of services offered by Visualtis, only those personal data necessary to establish the contractual relationship and enable the provision of services and remuneration of the same by customers will be collected, said data being collected and treated with the following purposes:
◦ The main purpose will be to maintain the contractual relationship established with the client, in accordance with the nature and characteristics of the contracted services, contacting Visualtis with the client through the e-mail, telephone or other means. indicated by the latter.
◦ To send documentation and information related to the contracted services, as well as to send commercial and advertising communications about them or similar ones by Visualtis, through postal mail, e-mail, telephone, SMS or other Means indicated by the client, unless the client expressly expresses his opposition at the time of contracting. Regardless of whether or not the client has chosen to receive commercial information from Visualtis, the customer can modify their decision at any time, as many times as they wish, through the specific section available for this in their Client Area.
◦ For the maintenance of historical records of business relationships during the legally established periods.
◦ In those cases in which Visualtis must access and / or process personal data with respect to which the client has the status of responsible or in charge of the treatment, Visualtis will treat said data as the person in charge of the treatment in accordance with the provisions of article 28 of the RGPD and according to what is indicated in the section called “Visualtis as charge of the treatment”, included in this Policy.
◦ In compliance with the provisions of Law 25/2007, of October 18, on the conservation of data relating to communications.

Period of conservation of personal data
Visualtis will keep the personal data for the time strictly necessary for the fulfillment of the previously detailed purposes. Visualtis may keep these data duly blocked during the period in which responsibilities could be derived from its relationship with the client.
In the case of the data object of conservation with reason of to the Law 25/2007, of 18 of October, of conservation of data relative to the electronic communications and to the public networks of communications, the period of conservation of the same will be the detailed in said regulations.
Recipients of personal data
The recipients of the personal data collected by Visualtis will be the following: • The Visualtis employees themselves in the performance of their duties.
• Visualtis providers involved in the provision of services, if necessary for the provision of the same.
• The companies that make up the Group of Companies of which Visualtis is a part, understood in the sense of article 42 of the Commercial Code, whose activity is the commercialization of services of an identical or analogous nature offered by Visualtis.
• The judicial or administrative bodies, as well as the State Security Forces and Corps, in the event that Visualtis was required in accordance with current legislation to provide information related to its clients and its services.
• Any others that due to the nature of the service must access the data provided with it, as detailed in the Specific Conditions that apply to the corresponding product or service contracted by the customer and expressly accepted by the latter.
Rights of users and exercise thereof
Users may exercise at any time the following rights recognized by the RGPD:
• Right of access. The users have the right to obtain from Visualtis information about whether they are treating personal data that concerns them, to access them and to obtain information about the treatment carried out.
• Right to obtain a copy of your personal data.
• Right of rectification. Users have the right to Visualtis rectifying their personal data in the event that they are inaccurate or incomplete.
• Right of withdrawal. Users have the right to proceed to the deletion of the data when these are no longer necessary for the purpose for which they were provided or when the other circumstances provided by law are present.
• Right to limit treatment. Users have the right to request a limitation in the processing of their personal data, so that they do not apply to them the treatment operations that should correspond in each case, in those cases provided for in art. 18 of the RGPD.
• Right to portability. The users have the right to receive the personal data that concern them in a structured format, as long as said data are exclusively for the user and have been provided by the latter.
Users may exercise these rights in the following ways:
• Whether they are Visualtis clients or not, users can exercise their rights by sending a communication by e-mail to or by sending a request accompanied by their D.N.I. or valid document in law that proves your identity, addressed to Visualtis S.L. C / González Cebrián, 3. Under 30002 Murcia (Murcia) Spain, to the attention of the Administration Department, specifying the right they wish to exercise.
In cases of manifestly unfounded or excessive requests for their repetitive nature, Visualtis reserves the right to charge a fee for administrative costs arising or the right to refuse to act on them, in accordance with the provisions of art. 12.5 RGPD.

Control authority
The users and / or clients may contact the corresponding local control authority if they consider that the treatment carried out with respect to their personal data has not been carried out in accordance with current legislation.
The data protection control authority in Spain is the Spanish Data Protection Agency, whose contact information is available on its website, specifically at index-ides-idphp.php.
International data transfers
In those products and services of Visualtis in which international transfers are required to enable the provision thereof, said circumstance will be included in the Specific Conditions that apply to the corresponding product or service contracted by the client and expressly accepted by this one prior to them.
Visualtis as the treatment manager
Pursuant to article 28 RGPD and concordant, Visualtis will treat the personal data with respect to which the client will hold the status of responsible or in charge of the treatment, when this is necessary for the adequate provision of the contracted services. In this case, Visualtis will act as the person in charge of the treatment, in accordance with the following terms:
• Visualtis will only process the data in accordance with the instructions of the responsible or treatment customer, not using them for a purpose other than that contained in this Data Protection Policy and / or in the applicable contractual conditions.
• Once the provision of the services that motivate the processing of personal data has been completed, these will be destroyed, as well as any support or documents that contain any personal data or any type of information that has been generated during, for and / or for the provision of the services subject to the corresponding Conditions. Notwithstanding the foregoing, Visualtis may keep the aforementioned data duly blocked during the period in which responsibilities can be derived from its relationship with the client.
• In the event that Visualtis destines the data for another purpose or communicates or uses it in breach of this Data Protection Policy and / or the corresponding Service Conditions, it will also be considered responsible for the processing.
• Visualtis is obliged, in accordance with article 28 of the RGPD, to maintain due professional secrecy regarding the personal data that it must access and / or deal with in order to comply in each case with the purpose of the Terms of Service that are applicable, both during and after the termination of the same, committing to use this information only for the purpose provided in each case and to require the same level of commitment to any person within your organization to participate in any phase of the treatment of personal data customer responsibility.
• In accordance with the provisions of the RGPD, the following rules will apply in relation to the form and modalities of access to the data for the provision of services:
1. In the event that Visualtis must access the treatment resources located in the client’s facilities, the latter will be responsible for establishing and implementing the security policy and measures, as well as for communicating them to Visualtis, who undertakes to respect them. and to demand compliance from the people in your organization who participate in the provision of services.
2. When Visualtis remotely access the data processing resources responsible for the client, the client must establish and implement the security policy and measures in their remote treatment systems, being Visualtis responsible for establishing and implementing the security policy and measures in your own local systems.
3. When the service was provided by Visualtis in its own premises, Visualtis will collect in its Activity Register the circumstances related to the data processing in the terms required by the RGPD, including the security measures corresponding to said treatment.

• The access and / or processing of the data by Visualtis, without prejudice to the current legal or regulatory provisions that may be applicable in each case or those that Visualtis adopts on its own initiative, will be subject to the necessary security measures to:
◦ Guarantee permanent confidentiality, integrity, availability and resilience of treatment systems and services.
◦ Restore availability and access to personal data quickly, in case of physical or technical incident.
◦ To verify, evaluate and assess, on a regular basis, the effectiveness of the technical and organizational measures implemented to guarantee the safety of the treatment.
◦ Pseudonymize and encrypt personal data, if applicable.
• The customer authorizes Visualtis, as the person in charge of processing, to subcontract with third parties, in the name and on behalf of the client, the storage services, custody of the backup data and security, and those that are necessary for enable the provision of contracted services, respecting in all cases the obligations imposed by the RGPD and its development regulations. At any time, the customer can contact Visualtis to know the identity of the subcontracted entities for the provision of the services indicated, which will act in accordance with the terms provided in this document and prior formalization with Visualtis of a data processing contract according to art. 28.4 of the RGPD.
• The client authorizes Visualtis to perform the actions indicated below, provided they are necessary for the execution of the provision of services. Said authorization is limited to the action / s necessary for the provision of each service and with a maximum duration linked to the validity of the applicable contractual conditions:
◦ To carry out the processing of personal data on portable devices only by users or user profiles assigned to the provision of services.
◦ To carry out the treatment outside the premises of the client or Visualtis, only by users or user profiles assigned to the provision of services.
◦ The entry and exit of media and documents containing personal data, including those included and / or attachments to an email, outside the premises under the control of the client responsible for processing.
◦ The execution of the data recovery procedures that Visualtis is obliged to perform.
• Visualtis is not responsible for the breach of the obligations derived from the RGPD or the corresponding regulations regarding data protection by the user and / or client in relation to their activity and that is related to the execution of the contract or business relationships that join Visualtis. Each party must face the responsibility arising from its own breach of contractual obligations and the regulations themselves.